The chatbots are text or voice-based conversational software that connects users to the service provider to execute certain actions/query or to retrieve necessary information through mobile applications, websites, or telephone. In today’s highly competitive and advancing healthcare environment chatbots are playing a crucial role in the healthcare delivery system.
Chatbots in the healthcare domain offer advantages to both service providers and patients. Providing medication information or reminders to patients, scheduling appointments, reducing workload, 24×7 operational capabilities, and cost-effectiveness are some of the key benefits of chatbots in the healthcare delivery system.
Advancement in technology, rise in chronic disease, round-the-clock service demand from patients and reduced operating costs for healthcare providers, are some of the key factors which are expected to drive the healthcare chatbots market forward in the coming years.
Some of the leading companies in the healthcare chatbots market include Florence, Babylon Health, Ada Health, Sensely, Safedrugbot, GYANT, Cancer Chatbot and many others.
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https://www.delveinsight.com/blog/healthcare-chatbots/